Product Warranty

Traditions in Tile and Stone warrants that manufactured products will be free from defect for a period of one-year from date of purchase. Defect is defined as a shortfall in the product to perform to specifications as disclosed in product literature, within industry allowable tolerances as set forth in standard, national industry protocols.

This one-year express warranty is the sole warranty extended and replaces any statutory warranties to the maximum extent allowable by law. Customer misuse including negligence, physical, or chemical abuse is not covered by this warranty. Installation defects are not covered by this warranty. All warranty claims must be reported immediately. Failure to report any warranty claim within 30 days of defect discovery will void this warranty. All products must be inspected prior to installation. Visual defects or nonconformities apparent prior to installation voids this warranty.

Tile is subject to variation in technical specifications, including COF, due to inherent variability in the raw materials and production process. Express technical specifications are not guarantees of minimum or maximum thresholds of performance. Tile containing abrasives create a rough surface, creating cleaning challenges because dirt and other contaminants lodge in the surface. Extra attention is necessary to assure contaminants are removed promptly. Unless specifically stated otherwise, tile recommended for floor or wall applications refers to interior applications only.

Traditions in Tile and Stone does not recommend its products for use on ceilings or roofs. Local building codes may dictate minimum tile performance specifications.

Traditions in Tile and Stone does not warrant product installations that violate building codes.

Photographic color images may not be an exact product match. Traditions in Tile does not offer color match warranties.

Please contact our customer service department or your sales or showroom representative if you have any questions regarding this warranty.

 

Traditions in Tile and Stone

800-906-5523

service@traditionsintile.com